1. Information We Collect
We collect information you provide directly, including your name, business email address, phone number, company details, support messages, and account information when you contact us, request a demonstration, or use our services.
- Account and profile information needed to provide our products.
- Business data submitted to or generated through our services.
- Technical data such as IP address, browser type, device information, and usage events.
- Communications, preferences, and feedback you share with our team.
2. How We Use Information
We use personal information only for legitimate business and service purposes.
- To provide, maintain, secure, and improve our products and customer support.
- To process requests, manage accounts, and communicate service updates.
- To prevent fraud, misuse, security incidents, and violations of our terms.
- To meet legal obligations and, where permitted, share relevant product information.
3. How We Share Information
We do not sell personal information. We may share limited information with vetted service providers that help us host, operate, support, or analyse our services; with professional advisers; or when required by law. Providers may process information only for the services they perform for us and under appropriate confidentiality obligations.
If AI Intellects is involved in a merger, financing, acquisition, or transfer of assets, information may be transferred as part of that transaction subject to applicable law.
4. Data Retention and Security
We retain information for as long as necessary to deliver the services, satisfy contractual and legal obligations, resolve disputes, and enforce agreements. Retention periods vary according to the type of data and the customer relationship.
We use administrative, technical, and organisational safeguards designed to protect information. No online system is completely secure, and customers should also protect their credentials and notify us promptly of suspected unauthorised access.
5. Your Choices and Rights
Depending on where you live, you may request access to, correction of, deletion of, restriction of, or a copy of your personal information. You may also object to certain processing or withdraw consent where consent is the legal basis. We may need to verify your identity before completing a request.
6. Children’s Privacy
Our business services are not directed to children, and we do not knowingly collect personal information from anyone under the age required to consent to data processing in their jurisdiction.
7. Updates and Contact
We may update this policy to reflect changes in our services or legal obligations. Material changes will be identified on this page. Questions or privacy requests can be sent to connect@ai-intellects.in.
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